top of page

Frequently Asked Questions

1 / How can I view and order my photos?

Customers will receive a link to their private gallery via email 10–12 days after photo day where they can view or order their photos.

2 / How will I receive my photo order?

Photo orders will be shipped directly to the customer or bulk-delivered to the school/organization if arranged. Shipping or school delivery options will be confirmed during ordering. 

3 / What kind of photo retouching do you offer?

We offer standard professional retouching including color and exposure correction, sharpening, and minor skin/blemish smoothing to produce polished portraits suitable for school, sports, corporate, and event images. Higher-level or specific retouch requests (extensive skin work or advanced edits) can be added to your order (if offered) for an extra cost.

4 / Is pre-ordering my photos required?

Pre-order is only required for individual sports photos, not for schools. School photos may require pre-registration for photo day. Please check your school communications prior to photo day.

5 / What is your retake policy?

Retake days are offered for school photos only and will be held at your school.

6 / What if it rains on photo day?

We will work with the school/league to either reschedule your photo day or move photos indoors if the weather prevents outdoor portraits on that day.

7 / Will event team photos be available for online purchase?

Team photos are printed and sold on-site, only individual photos (if taken) are sold online.

8 / High School Seniors
  • What does my High School senior portrait sitting fee include?

    • Your sitting fee includes a personal appointment for your senior graduation portraits. It also includes all your images professionally retouched and edited for the yearbook and for purchase. Our studio also provides a tuxedo jacket or drape, if needed, as well as your school's graduation cap and gown to be photographed in.​​

  • Where do I go for my High School senior portrait session?

    • Senior portraits are taken in our studio, by appointment only, unless your school has requested in-school photography.

    • Important session details, attire guidelines, and step-by-step instructions are outlined in the "Get Ready Letter" sent via email before booking your appointment.

  • Will I have the opportunity for retakes?

    • Yes. Retakes are available for a $25 fee and are taken in our studio.​

    • You will have access to both your original session and retake images in your online gallery.

    • Important session details, attire guidelines and step-by-step instructions are outlined in the "Get Ready Letter" sent via email before booking your appointment.

  • What should I know before scheduling my High School senior portraits?

    • Important session details, attire guidelines, and step-by-step instructions are outlined in the "Get Ready Letter" sent via email before booking your appointment.​​

image art logo (new-high rez).png
Quick Links
Contact Info
236 Rock Road, 2nd Floor, Glen Rock, NJ 07452
(201) 857-4700
Employment Opportunities
Become an Image Art Photographer today!

Copyright © 2026 Image Art Studio. All Rights Reserved. All images, designs, templates, and graphics provided by Image Art Studio are protected by U.S. and international copyright laws. Unauthorized copying, reproduction, modification, distribution, resale, or use of any content without prior written permission is strictly prohibited. Use of Image Art Studio content constitutes acceptance of these terms. For licensing or permission requests, please contact Image Art Studio. 

bottom of page